What is Lean Six Sigma?

Lean Six Sigma is not just a collection of tools, but an integrated continuous improvement methodology aimed at delivering defect-free products and services - as well as producing value for the customer as efficiently as possible.

The Lean Six Sigma methodology is a merger of two distinct but complementary methodologies - Lean and Six Sigma. Lean is based on Toyota's production system and has been developed into a Lean set of principles that have been widely applied in both manufacturing and service businesses. Six Sigma was developed by Motorola in the late 1980's initially to improve product quality and has also been widely applied in manufacturing and service organizations.

Lean Six Sigma is rigorous adherence to proven methodologies, tools and techniques that will enable a business leader to confidently solve process problems using data-driven approaches so that the problems stay solved.

People

Lean is about people. It is to make the most of your human resources.

Customer focus

Customer focus is essential in Lean, both internal- and external customers must be listened to.

Strive for perfection

It can always be better, strive for it!

Management

Go see, ask why, show respect

Lean tools

5S, Kaizen, A3, Ishikawa - Lean includes several tools.

Increase value by reducing waste

Focus on reducing waste in order to increase value for the customers.